For your convenience, item(s) purchased online may be exchanged or refunded at any Forever New store within Australia only, provided all online return policy conditions are met. A refund will be provided to you crediting your original method of payment. In the instance that PayPal was your original method of payment; your refund will be credited to a credit card of your choice. Please note that cash refunds will not be provided under any circumstances and postage charges cannot be refunded.
Item(s) purchased at any Forever New store within Australia can only be returned at a Forever New store within Australia