Yes, for your convenience, item(s) purchased online may be exchanged or refunded at any Forever New store within Australia only, provided all Returns Policy conditions are met.
A refund will be provided crediting your original method of payment. In the instance that PayPal was your original method of payment, your refund will be credited to the credit card of your choice. Please note, the card holder must be present at the time of transaction.
Cash refunds will not be provided under any circumstances, and postage charges cannot be refunded.
Gift cards cannot be exchanged or refunded and will expire 12 months from the purchase date.