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  1. Forever New Clothing
  2. Feedback and General Enquiries

Feedback and General Enquiries

Shopping In-Store

  • I have a compliment or complaint regarding customer service within a Forever New store
  • Do Forever New stores offer a lay-by service?

Other General Enquiries

  • Contact Details
  • Media Enquiries
  • How can I place an order from outside Australia?
  • Is it safe to order online?
  • What do I do if I’ve received an incorrect, damaged or faulty item?
  • What do I do if an item is missing from my order?

Forever New Australia
Forever New New Zealand
Forever New International

Customer Service Number
AUS: 1300 720 687
NZ: 0800 100 635
Monday – Friday
9:00am – 4:00pm AEST
(Excluding Public Holidays)

Forever New Clothing Pty Ltd
ABN 11 118 100 100
Level 4, Building 8
576 Swan Street
Richmond VIC 3121
Australia