Feedback and General Enquiries

Shopping In-Store

• I have a compliment or complaint regarding customer service within a Forever New store
• Do Forever New stores offer a lay-by service?

Other General Enquiries

• Contact Details
• Media Enquiries
• How can I place an order from outside Australia?
• Is it safe to order online?
• What do I do if I’ve received an incorrect, damaged or faulty item?
• What do I do if an item is missing from my order?