To make delivery easier, you can now choose to collect your order from a Parcel Locker or your preferred Post Office using Parcel Collect, instead of having it sent to your home address.
Parcel Locker
-
Set up your Parcel Locker
- Download the AusPost app and log in or sign up for a MyPost account.
- Add a Parcel Locker location that is convenient for you.
- Once your identity is verified, your Parcel Locker address will be ready to use.
-
Enter your Parcel Locker details at checkout
- When placing your order on our website, enter your chosen Parcel Locker address as your delivery address.
- This is the personalised address that can be copied from your saved Parcel Locker addresses.
-
Collect your parcel
- You’ll be notified from Australia Post once your parcel arrives.
- Use the access code provided to collect your parcel any time within the next 2 business days.
- If uncollected, your parcel will be transferred to the nearest Post Office and held for 10 business days.
Parcel Collect (Post Office Collection)
Use Parcel Collect if you prefer to collect your parcel from a Post Office rather than your home address.
-
Create a MyPost account.
- Sign up for a free MyPost account and verify your identity.
- You will receive a 10-digit Australia Post Customer Number (APCN).
-
Choose your preferred Post Office
- In your MyPost account, select a Post Office and choose ‘Parcel Collect’ as the location type.
- Select your preferred location and click ‘Use for deliveries’.
-
Shop online
- Enter your chosen Parcel Collect address at checkout when placing your order on our website.
-
Collect your parcel
- You will receive an SMS and email from Australia Post when your parcel has arrived.
- If you have the AusPost app, you’ll receive an app notification as well.
- Bring your app notification, SMS/email, and your ID to collect the parcel over the counter.