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  1. Forever New Clothing
  2. Delivery and Tracking
  3. Your delivery and tracking questions answered

Your delivery and tracking questions answered

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  • General Delivery Information
  • How do I track my order?
  • How do I place a Click and Collect order?
  • What is Click and Collect?
  • How will I know when my order is ready to collect?
  • Which stores offer Click and Collect?
  • Which items are available for Click and Collect?
  • What if the store is out of stock of my item after I place my Click and Collect Order?
  • Can someone else collect the order on my behalf?
  • What happens if I can’t collect my order?
  • Why is my nearest store not shown as a pickup location?
  • Changing or cancelling an order once placed
  • What do I do if an item is missing from my order?
  • Can I change my delivery address after I’ve placed my order?
  • Why haven’t I received my order?
  • Can I have my order delivered to my work address?

Forever New Australia
Forever New New Zealand
Forever New International

Forever New Clothing Pty Ltd
ABN 11 118 100 100
Botanicca Corporate Park
Building 8, Level 1
584 Swan Street
Burnley Victoria 3121
Australia