Forever New Clothing
Returns and Exchanges
Got a question about returns? We've got you covered.

Articles in this section

What is Forever New’s Returns Policy?
How do I return or exchange an item(s) purchased online?
Can I return sale items?
In-store returns and exchanges
Can I change or cancel my Click and Collect order?
Can I return a Click and Collect order?
Can I return an item purchased online to a Forever New store?
What do I do if I’ve received an incorrect, damaged or faulty item?
When will I receive my returns shipping label?
How do I return items paid for using Afterpay?

See more

Can I return a Click and Collect order?

Yes, we are happy to provide a refund or exchange on Click and Collect orders in accordance with our Returns Policy.

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Forever New Australia
Forever New New Zealand
Forever New International

Forever New Clothing Pty Ltd
ABN 11 118 100 100
Botanicca Corporate Park
Building 8, Level 1
584 Swan Street
Burnley Victoria 3121
Australia